Platform: Study.MasteringBDS.com
Parent Site: https://masteringbds.com
Managed By: Mr. Pratap Singh
Address: VPO Sirsala, District Churu, Rajasthan, India
Email: exam@masteringbds.com | nursingmastering@gmail.com
WhatsApp Helpline: +91 98288 44414

1. Introduction

Welcome to Study by MasteringBDS.com (“we”, “our”, “us”).
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website study.masteringbds.com, mobile versions, and related services (“Platform”).

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Scope of Policy

This policy applies to:

• All users (students, subscribers, and visitors) of Study by MasteringBDS.com

• All digital platforms, web applications, and communication channels operated by us

• All data collected via online forms, payments, analytics tools, or voluntary user submissions

3. Information We Collect

We collect the following categories of information:

a) Personal Information

• Full Name

• Email Address

• Mobile Number

• Gender (optional)

• Educational Qualification / Exam Category

• Login credentials (email/username + encrypted password)

b) Payment Information

• Payment method, transaction ID, order details

• Processed securely through third-party payment gateways (we do not store card or UPI data)

c) Device & Technical Information

• IP address, device type, operating system, browser type

• Usage logs, time spent, page visits, and performance metrics

d) Communication Data

• Chat messages, support emails, feedback forms, WhatsApp inquiries

4. How We Use Your Information

We collect and process data only for legitimate purposes, including:

1. Account Management: To register, verify, and manage your account access.

2. Service Delivery: To provide access to test series, PDFs, question banks, and purchased products.

3. Payment Processing: To confirm and record successful transactions.

4. Support & Communication: To respond to inquiries or resolve technical issues.

5. Improvement & Analytics: To analyze usage trends and enhance user experience.

6. Legal Compliance: To meet obligations under Indian data and e-commerce laws.

5. Legal Basis for Processing (DPDP Act 2023)

Under the Digital Personal Data Protection Act, 2023, we collect and use your personal data on the following lawful grounds:

• User Consent: You voluntarily provide consent while registering or making payment.

• Contractual Necessity: To deliver purchased digital products or subscriptions.

• Legal Obligation: To comply with tax, accounting, or regulatory requirements.

You may withdraw consent anytime by contacting us, but doing so may restrict access to our platform.

6. Cookies & Tracking

Our Platform uses cookies, local storage, and analytics tools (like Google Analytics or Firebase) to:

• Remember login sessions

• Improve website performance

• Measure visitor statistics

You can manage or disable cookies through your browser settings, though some features may not function properly without them.

7. Data Sharing & Disclosure

We do not sell, rent, or trade user data.
Information may only be shared with:

• Service Providers: Payment gateways, cloud storage, analytics, or email delivery partners (all bound by confidentiality).

• Legal Authorities: When required by court order, government agency, or law.

• Affiliated Platforms: MasteringBDS.com or its authorized subdomains for educational purposes only.

8. Data Retention

We retain personal data only as long as necessary to:

• Provide the service and maintain transaction records

• Comply with tax, legal, and audit obligations

• Resolve disputes and enforce terms

When data is no longer required, it is securely deleted or anonymized.

9. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL encryption on all pages

• Encrypted password storage

• Restricted admin access

• Regular backup and security audits

However, no system is 100% secure. You acknowledge that you share data at your own risk and understand inherent internet limitations.

10. Your Rights Under Indian Law

As per the DPDP Act, 2023, you have the right to:

1. Access your personal data

2. Correct inaccurate information

3. Withdraw consent for processing

4. Request deletion of data (subject to legal retention requirements)

To exercise these rights, email exam@masteringbds.com with “Data Request” in the subject line.

11. Children’s Privacy

Our platform is intended for users 16 years and older.
If a parent or guardian becomes aware that a child’s information has been submitted without consent, they may contact us for deletion.

12. Third-Party Links

Our Platform may contain links to other websites (for example, payment processors or partner portals).
We are not responsible for the privacy practices or content of third-party websites.

13. International Data Transfer

All data is stored and processed primarily within India.
If data is transferred outside India for backup or analytics, it will be protected under equivalent safeguards and contracts.

14. Policy Updates

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or platform features.
Updates will be posted on this page with a revised effective date. Continued use after updates constitutes acceptance.

15. Contact & Grievance Officer

Grievance Officer:
Mr. Pratap Singh
📍 VPO Sirsala, District Churu, Rajasthan, India
📧 exam@masteringbds.com | nursingmastering@gmail.com
📱 +91 98288 44414

All privacy-related grievances will be acknowledged within 7 working days and resolved within 30 days as per Indian IT Rules.

16. Consent

By using Study.MasteringBDS.com, you consent to this Privacy Policy and authorize us to collect, use, and process your data as described above.

Effective Date: March 23, 2025